Frequently asked questions.
Pricing, trials, migration, hosting, support and how to get your data out again. If something is not here, ask us — we will answer it and then add it.
SimplCRM is GST-ready CRM software for Indian businesses, priced per workspace and billed monthly, with the tax engine in every plan. Trials need no card, data imports from and exports to CSV, and the product runs either as a hosted cloud workspace or on your own servers.
Everything people ask
How much does SimplCRM cost?
SimplCRM is priced per workspace, billed monthly, with the plans and current prices shown on the pricing page. The GST engine is included in every plan rather than sold as an add-on, so the listed price covers a business that issues GST documents.
Is there a free trial?
Yes. Plans that offer a trial show its length on the pricing page, and starting one needs no card. A workspace is created immediately with its own database, a head office branch and GST already configured.
How do I import my existing data?
From CSV. Accounts, contacts, deals and products import from a spreadsheet, and duplicates are matched against records that already exist so an import does not create a second copy of every customer. Most businesses bring their open pipeline and product list and leave closed history behind.
Can I export my data if I leave?
Yes, at any time. Every object exports to CSV, and the REST API reads the same data the application does. We would rather compete for your renewal than rely on your data being difficult to move.
Does SimplCRM work on a phone?
The web application works in a mobile browser, and there are native applications for iOS and Android. The common field tasks — looking up an account, logging a call, checking what was quoted — are what those are built around.
Can we host SimplCRM ourselves?
Yes. The same product runs on your own servers for businesses whose policies or contracts require customer data to stay inside their network. It is not a reduced version — it is the same code.
What support is included?
Email support is included with every plan. Businesses that need a named contact, faster response commitments or help with a migration should ask when they get in touch, as those are arranged per account.
Do you offer annual contracts?
Monthly billing is the default and needs no commitment. If your procurement process needs an annual agreement or a purchase order, contact us and we will arrange it.
Does SimplCRM integrate with Tally or Zoho Books?
Through export and the REST API rather than a packaged connector. Quotation and account data leaves SimplCRM in a structured form your accounts package or your accountant can take in, which covers the handover most businesses need.
What happens if we outgrow our plan?
You move up a plan. Adding branches or people does not require a migration, because branches were part of the design from the beginning rather than added later — a second office in another state simply gets its own GSTIN and its own team.
Still deciding?
Start a workspace and try it on a real enquiry, or ask us the question that is actually blocking you.